RS177 Privacy Policy

This Privacy Policy ("Policy") sets out the basis on which RS177 ("the Platform", "we", "us", "our") collects, processes, stores and shares personal data provided by or relating to individuals ("Users", "you") who access the RS177 website at https://rs177.cam or use any of its associated services.

RS177 is an online gaming and sports betting platform serving users across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other locations. We take data privacy seriously and are committed to ensuring that personal information entrusted to us is handled with transparency, security and proportionality.

By registering an account with RS177 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein. If you do not agree to this Policy, you must not use the Platform.

For clarity throughout this Policy, the following definitions apply:

• Personal Data means any information that identifies or could reasonably identify a living individual, including but not limited to name, email address, phone number, IP address, payment details and identity documents.
• Processing means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, restriction or deletion.
• Data Controller means the entity that determines the purposes and means of processing Personal Data — in this context, RS177.
• Data Processor means a third party that processes Personal Data on behalf of RS177 under a contractual arrangement (for example, a payment processor or identity verification provider).
• KYC means Know Your Customer — the identity and age verification process required before certain Platform features are enabled.
• Cookies means small data files placed on a User's device by the Platform to support functionality, preferences and analytics.
• Consent means a freely given, specific, informed and unambiguous indication of the User's agreement to the processing of their Personal Data for a stated purpose.

RS177 collects only the data necessary to provide, secure and improve its services. The categories of Personal Data we may collect include:

RS177 does not intentionally collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs or health information, unless specifically required for compliance purposes and with appropriate legal basis.

RS177 collects Personal Data through the following means:

4.1 Directly from You

When you register an account, complete KYC verification, make a deposit or withdrawal request, contact support or respond to a survey, you provide data directly to RS177. This includes all information submitted through account registration forms, identity verification uploads and payment input fields.

4.2 Automatically via Technical Systems

When you access the RS177 Platform, our systems automatically record technical data including your IP address, device identifiers, browser version, operating system and session behaviour. This data is collected through server logs, cookies and similar technologies as described in Section 11.

4.3 From Third-Party Service Providers

RS177 may receive data about you from third-party providers engaged to support Platform operations. These include identity verification services, fraud detection providers, payment processors and customer support platforms. Data received from these providers is used only for the purposes described in this Policy and is handled under contractual data protection obligations.

RS177 processes your Personal Data for the following purposes:

1. Account Management: Creating and maintaining your registered account, processing login authentication, and managing account settings including deposit limits and responsible gambling controls.
2. Identity Verification (KYC): Confirming your identity, age and address to meet regulatory compliance obligations and to prevent underage access to the Platform.
3. Payment Processing: Processing deposits, executing withdrawal requests, applying bonuses and maintaining an accurate transaction history in your PKR account balance.
4. Anti-Money Laundering (AML) Compliance: Monitoring transactions for patterns consistent with financial crime and fulfilling any reporting obligations under the Platform's licensing framework.
5. Fraud Prevention and Security: Detecting, investigating and preventing fraudulent activity, account takeover attempts, multi-accounting and other security threats.
6. Responsible Gambling Monitoring: Identifying patterns of behaviour that may indicate problem gambling and enabling the responsible gambling tools available in your account settings.
7. Customer Support: Responding to account queries, resolving disputes and managing support tickets submitted via live chat or email.
8. Platform Improvement: Analysing aggregated usage data to improve the performance, layout and feature set of the Platform.
9. Marketing Communications: Sending promotional communications where you have opted in, including offers relevant to cricket betting, PSL/T20 seasons and other sports or casino events. You may opt out at any time.
10. Legal Compliance: Meeting any obligations imposed by the laws of the jurisdiction in which the Platform operates, including data retention requirements and law enforcement requests made through proper legal channels.

RS177 processes Personal Data on the following legal bases:

• Contractual Necessity: Processing required to fulfil the account agreement between you and RS177, including account management, payments and service delivery.
• Legal Obligation: Processing required to comply with KYC, AML and other applicable regulatory requirements under the Platform's licensing framework.
• Legitimate Interests: Processing carried out to protect the security and integrity of the Platform, prevent fraud and improve services — where such processing does not override your fundamental rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit prior consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

RS177 does not sell your Personal Data. We may share data with the following categories of third parties, strictly on a need-to-know basis and under contractual data protection obligations:

7.1 Identity Verification Providers

Third-party KYC providers used to verify your identity and age documents. These providers are contractually required to use your data only for the verification purpose and to maintain appropriate security standards.

7.2 Payment Service Providers

Payment processors and gateway providers through which deposits and withdrawals are routed. RS177 shares only the transaction data necessary to execute the payment. Full banking credentials are not stored by RS177.

7.3 Fraud Detection and Security Services

Specialist providers engaged to monitor for fraudulent activity, unusual betting patterns and account security threats. These providers process data only on RS177's behalf and under binding security agreements.

7.4 Legal and Regulatory Authorities

Where required by law, court order or regulatory requirement under the Platform's licensing framework, RS177 may disclose Personal Data to relevant authorities. Such disclosure will be limited to what is legally required.

7.5 Corporate Transfers

In the event of a merger, acquisition or sale of assets, Personal Data held by RS177 may be transferred to the successor entity. Users will be notified of any such transfer and any material change to how their data will be processed.

RS177's servers and those of some of our third-party service providers may be located outside Pakistan. When Personal Data is transferred internationally, RS177 takes steps to ensure that appropriate safeguards are in place to protect that data to a standard comparable to that required under the Platform's applicable data protection framework.

Where Personal Data is transferred to countries that may not have equivalent data protection laws, RS177 relies on contractual mechanisms — such as standard contractual clauses — or equivalent safeguards to maintain data protection standards.

By using RS177, users in Pakistan acknowledge that their data may be processed in jurisdictions outside Pakistan. RS177 does not operate under Pakistani data protection law specifically; this Policy is governed by the data protection framework applicable in the Platform's licensing jurisdiction.

RS177 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention principles apply:

• Active Accounts: Personal Data associated with active accounts is retained for the duration of the account relationship.
• Closed Accounts: Following account closure, RS177 retains KYC documentation, transaction records and responsible gambling data for a minimum period as required under the operator's licensing obligations. This is typically a minimum of five years from account closure.
• AML Records: Transaction records and AML screening data are retained for the period required by the applicable anti-money-laundering regulatory framework, which is generally a minimum of five years from the date of the relevant transaction.
• Support Communications: Customer support records are retained for a reasonable period necessary for dispute resolution and service quality review.
• Marketing Data: Where you have opted in to marketing communications, your marketing preferences are retained until you opt out. Following opt-out, a suppression record is maintained to prevent future accidental contact.

When Personal Data is no longer required, RS177 will securely delete or anonymise it in a manner that prevents reconstruction or identification.

Subject to applicable law and any overriding legal obligations (such as AML retention requirements), you have the following rights in relation to your Personal Data held by RS177:

To exercise any of these rights, please contact RS177 at [email protected]. We will respond to verified requests within a reasonable timeframe. We may require proof of identity before processing your request. Requests that are manifestly unfounded or excessive may be declined or subject to a reasonable administrative charge.

RS177 uses cookies and similar tracking technologies to support Platform functionality, security and user experience. The following cookie categories are used:

11.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They support session management, authentication, security monitoring and load balancing. These cookies cannot be disabled without significantly impairing the user experience. No consent is required to place strictly necessary cookies.

11.2 Functional Cookies

These cookies remember your preferences such as language, currency display settings and responsible gambling tool configurations. Disabling these cookies may result in reduced personalisation.

11.3 Analytical Cookies

Where you have consented, RS177 may use analytics tools to collect aggregated, anonymised data about how users navigate and interact with the Platform. This data is used to identify usability issues and improve the service. Analytics data does not identify individual users.

11.4 Marketing Cookies

Where you have given explicit consent, marketing cookies may be used to deliver relevant promotional content related to events such as PSL matches, ICC tournaments or live casino offers. You may withdraw consent for marketing cookies at any time through your browser settings or account preferences.

RS177 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include:

• HTTPS / SSL Encryption: All data transmitted between your device and RS177's servers is encrypted using industry-standard TLS/SSL protocols.
• Access Controls: Access to Personal Data is restricted to authorised personnel who require it to perform their duties. Access rights are reviewed regularly.
• Secure Storage: Data is stored on servers with appropriate physical and logical security controls, including firewalls, intrusion detection and regular security audits.
• Password Protection: Account passwords are stored using cryptographic hashing. RS177 does not have access to your plaintext password.
• Breach Response: RS177 maintains a data breach response procedure. In the event of a breach likely to result in a significant risk to Users, we will notify affected individuals and relevant authorities as required under applicable law.

While RS177 takes security seriously and implements robust measures, no online platform can guarantee absolute security. Users also have a responsibility to maintain the confidentiality of their account credentials.

RS177 is strictly an adults-only platform. We do not knowingly collect or process Personal Data from individuals under the age of 18, or under the higher minimum age required by the operator's licensing jurisdiction.

If RS177 becomes aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data and permanently close the associated account. Any funds associated with an underage account may be returned to the payment method of record after identity review, subject to applicable regulations.

If you believe that a minor has registered an account on RS177, please contact us immediately at [email protected] so that appropriate action can be taken promptly.

RS177 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform features. Material changes will be communicated to registered Users via email or by a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how your data is handled. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

Where changes require fresh consent — for example, where we introduce a new processing purpose that was not previously disclosed — we will obtain that consent separately before commencing the new processing activity.

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how RS177 handles your Personal Data, please contact our support team. We are available 24 hours a day, 7 days a week.

Email: [email protected] (plain text only — not a clickable link)

Support is provided in English as standard. Urdu-language assistance is available on request.

We aim to respond to all data-related enquiries within a reasonable period. Where a request requires investigation or involves a significant volume of data, we may require up to 30 calendar days to provide a full response. We will notify you if this is the case.